A little about the Owner



Hello, and welcome. We appreciate the opportunity to tell you about who we are and what we are all about. First off, my name is Jennifer Pockat and we are Country Charm Flooring Center and Floor Care. Country Charm Flooring Center has been serving the Northwoods area as a full-service family owned and operated professional flooring company since 1983, winning thousands of new and repeat customers since then as experts in flooring. We began to provide our advance floor care cleaning services in 2007. Since induction of the residential and commercial carpet cleaning, we have added upholstery, tile and grout, rug, water and restoration services.

First and foremost I am a mother to an amazing son, who enjoys baseball, soccer, bowling, camping, fishing and other hobbies. I am a wife to a wonderful husband who has stuck by me when I was stationed overseas and now and into the future.   

Veteran Owned Business


I served in the Armed Forces as a Military Police Officer. I was also stationed on the Southern European Task force base in Italy and on times I had off, I was able to experience Italy, Switzerland, Denmark, France, Monte Carlo and many more other countries.

If you love keeping things neat, and clean and are looking for highly qualified, educated and trained technician to perform cleaning and restoration services, you’ve found a wonderful company. I am a Carpet Cleaning Technician and Odor Control Technician with The Institute of Inspection, Cleaning and Restoration (IICRC). I am working on becoming a Journeyman Textile Cleaner, and my goal is to become a Master Textile Cleaner. I hope my training and experience, which is never complete, are enough to make you contact the best in Northern Wisconsin. 

To know me personally, I hold a vast array of accomplishments and experiences that have contributed to my life.

Taking Part


   Inducted member of the Phi Theta Kappa Honor Society.

 Graduated with Honors from Fox Valley Technical College with an Associate in Applied Science Degree in Criminal Justice-Law Enforcement.  

Dispatcher, Jailer and Tribal Police Officer in Lac Du Flambeau, WI for 10 years. 

State approved First Responder and CPR certified since 2012.

 Hold several Certifications of Achievement with the Emergency Management Institute (FEMA).

Registrar and Coach with the GLAYSO Soccer Organization.

Cub Scout Leader and Events Coordinator for Pack 564. 

 Ice Water Specialist with the Little Rice Fire Department.

Contact Us

Better yet, see us in person!

We love our customers, so feel free to visit during normal business hours.

Country Charm Floor Care

1178 Arrowhead Dr Woodruff, Wisconsin

(715) 356-2214


Drop us a line!